The majority of orders are shipped via UPS.
Most items should arrive on your doorstep
3-5 business days after receipt of your
order. Larger items like scooters, lift
chairs, power wheelchairs, and some
non-folding wheelchairs will arrive via a
freight company, who will contact you to
schedule a specific delivery time convenient
email you with your order confirmation, we
will give you an estimated ship date. If you
need more specific shipping information
before placing your order, please email us
or call Customer Service at 1-866-940-2030.
SOME ITEMS MAY TAKE LONGER TO ARRIVE. THEY
Lift chairs can take from 3 days to 4 weeks
depending on the model, fabric and options
you have selected. Any chair ordered with
heat and massage options will take 3-4 weeks
to arrive. Other custom chairs, such as
heavy duty models, can also take from 3-4
weeks to arrive. Again, please call customer
service for a specific delivery time. In
most cases, we can check to see if the
specific model that you want is in stock.
Ultra Lightweight Wheelchairs
Custom ultra-lightweight wheelchairs will
take 2-5 weeks depending on the
manufacturer. Please call about specific
delivery times for your order.
Most transportable and standard power
wheelchairs ship within 2-3 weeks. Custom
chairs with unique seating selections or
other custom options can take from 3-4
weeks, depending on the manufacturer.
Transportable scooters are shipped within
1-2 weeks depending on stock. Most other
standard Pride and Invacare scooters ship
within a few days, and will arrive via
freight. The selection of some accessories,
such as special seating sizes, lighting
packages, or cup holders, can delay shipment
of Pride scooters up to 3 weeks.