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Shipping

SHIPPING DETAILS

The majority of orders are shipped via UPS. Most items should arrive on your doorstep 3-5 business days after receipt of your order. Larger items like scooters, lift chairs, power wheelchairs, and some non-folding wheelchairs will arrive via a freight company, who will contact you to schedule a specific delivery time convenient for you.

When we email you with your order confirmation, we will give you an estimated ship date. If you need more specific shipping information before placing your order, please email us at customerservice@pipermedicalmobilityaccessibility.com or call Customer Service at 1-866-940-2030.

SOME ITEMS MAY TAKE LONGER TO ARRIVE. THEY INCLUDE:

Lift Chairs
Lift chairs can take from 3 days to 4 weeks depending on the model, fabric and options you have selected. Any chair ordered with heat and massage options will take 3-4 weeks to arrive. Other custom chairs, such as heavy duty models, can also take from 3-4 weeks to arrive. Again, please call customer service for a specific delivery time. In most cases, we can check to see if the specific model that you want is in stock.

Ultra Lightweight Wheelchairs
Custom ultra-lightweight wheelchairs will take 2-5 weeks depending on the manufacturer. Please call about specific delivery times for your order.

Power Chairs
Most transportable and standard power wheelchairs ship within 2-3 weeks. Custom chairs with unique seating selections or other custom options can take from 3-4 weeks, depending on the manufacturer.

Scooters
Transportable scooters are shipped within 1-2 weeks depending on stock.  Most other standard Pride and Invacare scooters ship within a few days, and will arrive via freight. The selection of some accessories, such as special seating sizes, lighting packages, or cup holders, can delay shipment of Pride scooters up to 3 weeks.